Jennifer D. Hegenauer, EdD

Jennifer D. Hegenauer, EdD

Associate Dean
Extended and International Operations (EIO)
Dean's Office
Phone: (231) 591-2502
Email: [email protected]

Education

• EdD, Ferris State University, Doctorate in Community College Leadership
• Certificate, Ferris State University, Advanced Studies in Lean Systems and Leadership
• MM, Aquinas College, Master of Management
• BA, Michigan State University, Communication

Biography

At the heart of my professional journey lies a steadfast commitment to operational excellence in higher education. As the current Associate Dean at Ferris State University, I've been instrumental in enhancing our strategic planning and quality improvement initiatives, fortifying our institution's reputation for academic excellence. Leveraging a robust background in research and planning, my recent role as Executive Director has shaped me into a champion of process improvement and fiscal stewardship, managing a multimillion-dollar budget with precision.

My leadership style is woven into the fabric of collaboration, respect, and innovation. We've thrived on the implementation of lean practices, driving not just efficiency but also the academic growth and success of our diverse student body. My focus on developing new academic programs and retention initiatives underscores my dedication to fostering an environment where educators and students alike can excel. It's this synthesis of strategic vision and compassionate leadership that continues to inspire our team's pursuit of excellence in education.

Publications and Intellectual Contributions

• Abstract
  Hegenauer, J. D. (2017). "Exploring Factors That Influence Assessment of Student Learning," Leadership Abstracts. 30 (9). Chandler, Arizona: League for Innovation in the Community College. http://www.league.org
• Newsletter
  Hegenauer, J. D. (2017). "Forces that Influence the Adoption of Assessment Processes," Perspectives: Community College Leadership for the 21st Century. (Sept 2017). p. 2. Big Rapids, MI: Alliance for Community College Excellence in Practice. https://ferris.edu/ccleadership/alliance/documents/Perspectives-September-2017-final.pdf
• Monograph
  Andrews-Bingham, K., Asbury, K., Countryman, T., Douglas, T., Hegenauer, J. D., Samuel, S., Sipe, B. (2016). "Guided Pathways: Improving Completion and Showing Students the Way to Success," In J. D. Hegenauer (Ed.), S. Samuel (Ed.), At Issue. 6 (1). Big Rapids, MI: Ferris State University, Doctorate in Community College Leadership. http://www.ferris.edu/ccleadership/alliance/documents/AtIssue-2016_GuidedPathways.pdf

Presentations

• Oral Presentation
  Seiferlein, M. R., Ek, J., Hegenauer, J. D., Assessment Institute in Indianapolis, "Practice What We Preach: Assessment Mindset and Accreditation Visits," Indiana University-Purdue University Indianapolis, Indianapolis, Indiana (Virtual), (October 24, 2021).
• Oral Presentation
  Eshbach, L. (Author & Presenter), Hegenauer, J. D. (Presenter), Burke, K. (Presenter), Slater, C. (Presenter), Glynn, T. (Presenter), Lean Higher Ed Global Festival Conference, "Developing and Assessing Experiential Student Team Lean Projects," Lean Higher Ed, Virtual, (October 20, 2020).
• Oral Presentation
  Hegenauer, J. D. (Panelist), 2020 Lean HE Global Festival, "LHE 2020: Developing and Assessing Student Team Experiential Lean Projects," Lean HE, Virtual, (October 20, 2020).
• Workshop
  Hegenauer, J. D., Ferris Employee Leadership Development Program, "HLC and Quality Initiatives Overview," Ferris State University, Center for Staff Training and Development, Big Rapids, MI, (April 12, 2018).
• Oral Presentation
  Seiferlein, M. R., Gibbs, L., Hegenauer, J. D., Assessment Institute in Indianapolis, "Developing an HLC Quality Initiative: A Decentralized Approach," Indiana University-Purdue University Indianapolis, Indianapolis, Indiana, (October 24, 2017).