Are you new to Ferris, or have not set up your alternative email for password resets? Please follow the step-by-step instructions below.
Note: If you have already set up your alternative email address in the password management tool, you may skip to Step 3.
Look up your Ferris username.
You must set up an alternative email address before you will be able to reset your password using the FSU Password Management Tool.
Details are outlined in the screenshots below.
Set up your Alternative Email Account.
To complete the set up process, Change your Password. You must have an alternative email set before you attempt to change your password.
When you click Next, you will get a security code sent to your alternative email address.
After you enter the security code, enter (and confirm) the password you want to change to.
Note: Try to avoid using special characters and spaces when making your password because they may cause troubles with the Banner system.
Still need help? Contact the Technology Assistance Center (TAC) via the options at the left.