Announcements

ITS Announcements

2018 Maintenance Night Schedule

  • ITS improves the process to report suspected phishing emails - 1/22/18

    With the increasing threat of identity theft and financial losses due to sophisticated phishing attacks, ITS is working to deliver access to new security training and useful tools to report suspected phishing emails.   One of the tools we have enabled is a ‘Report Suspected Phishing’ button in Office365.  This feature enables users to report an email as phishing to IT Security and automates several manual data-collection processes.  This new automated process will forward the email to phishing@ferris.edu and include all necessary information for IT Security to analyze the message and implement security protocols if required. 

    The new action button, “Report Suspected Phishing” will be located above the body of the email message.  When in doubt, just click on “Report Suspected Phishing” to send the message to IT Security for analysis. 

    Step 1: Click the ‘Report Suspected Phishing’ button.

    Step 2:  Confirm the request to submit the information to IT Security. 

    Our goal is to increase employee security awareness, make it easier to report phishing, and decrease risk from external cyber threats.  Our greatest defense against cyber threats is YOU – the informed and aware user.

     

    IT Services - Phishing Attempt Threat Advisory: “Email Validation” - 1/18/18

    Phishing is a fraudulent process used by spammers to acquire sensitive information from users such as usernames, passwords, and credit card details. Email recipients are often deceived by phishing attempts since messages appear to be sent by legitimate and trustworthy sources.

    Recently, we’ve learned of a new phishing attack that attempts to draw the attention of recipients with the subject line  while the sender may appear to be a valid person you may know. The email includes a link to click on a validate your Ferris State University email account and will take you to a non-Ferris owned site. In the event that you receive a message fitting this description, DO NOT click on the link within the email, click on the Report Phishing link below the subject, close the message immediately, and delete from mailbox. In the event that you did click on the link within the email, please contact TAC immediately so that your MyFSU password can be reset and a ticket logged to track activity.

    Below is an image of what the email may look like.

     

    Thank you,
    Nathan Wallace
    Information Technology Services
    Technology Assistance Center
    tac@ferris.edu
    231-591-4822
    Self-Service Portal - https://cherwell.ferris.edu/CherwellPortal/ITS

     

  • IT Services Planned Maintenance for February 15, 2018

    On Thursday, February 15, 2018 the following systems and/or services will be worked on during our monthly maintenance time period. We will work diligently to have all systems and/or services restored by 6 AM Friday morning.

    Starting at 10 PM and ending about 12 AM

    • MyFSU

    If you have any problems with the listed systems and/or services in the morning following maintenance night, please first reboot your computer and log into the network again. If you are still having problems after the reboot, please contact the Technology Assistance Center.

    Thank you for your patience and understanding. 

     

    IT Services Planned Maintenance for February 1, 2018

    On Thursday, February 1, 2018 the following systems and/or services will be worked on during our monthly maintenance time period. We will work diligently to have all systems and/or services restored by 6 AM Friday morning. 

    Starting at 10 PM and ending about 12 AM

    • MyFSU

     

    If you have any problems with the listed systems and/or services in the morning following maintenance night, please first reboot your computer and log into the network again. If you are still having problems after the reboot, please contact the Technology Assistance Center.

    Thank you for your patience and understanding.