Wireless FAQs

Question: Where is wireless available?

Answer: It is currently available at most outdoor locations, in academic and administrative buildings, and within many of the residence halls. Click here for the list of residence halls with wireless.

 

Question: Do I need to do anything on my computer before connecting to the wireless?

Answer: Yes and no. It all depends on which wireless network you are attempting to connect to. Some networks, like FerrisWiFi and FSUStudent, require up-to-date antiviruses and that all critical Windows' patches be installed. But, then again, the FSU_Public network doesn't require any extra work to connect. Check out the chart below for details on which networks require what kind of extra tasks to connect.

  Antivirus Windows' Patches Bradford
FerrisWiFi: X x x
FSUStudent: x x x
FSU_Public:      

The Titles on the left apply to the possible networks you can connect to, the top row details the additional software that may be necessary to connect to the network. 

An in the Antivirus column means that the network requires an up-to-date antivirus program. Click here for the list of approved programs.

An under Windows' Patches means that to connect, your computer must have all critical Windows' patches installed. Click here to find Microsoft Windows Updates and Downloads.

An x under Bradford means that the Bradford Persistent Agent must be installed on your computer to connect. Conveniently, as you try to connect to these networks, you will be prompted with a window asking you to install the agent. 

Other than these software requirements, you will also need to have wireless capabilities on your computer. This could require a wireless card, or that you simply switch on your wireless on your laptop.

 

Question: My computer found the wireless network, how do I connect?

Answer: It depends on what kind of device you are using. On the right side of this page, we have detailed web pages demonstrating how to connect Windows or Mac computers, and also how to connect iPhones and iPads.

 

Question: I'm getting bad connection quality. What can I do?

Answer: Try moving to a different location or try restarting your wireless adapter. Sometimes it helps to try a different Internet browser. Regularly scanning for viruses, emptying your recycle bin, and defraging your computer can also boost speeds. If problems persist, contact the Technology Assistance Center (TAC).