In order to update your Offline Address Book so that it matches the Global Address Book, follow these steps:
Once you have your Outlook open, go to the "SEND / RECEIVE" tab. Select the option "Send/Receive Groups" and, from that menu, click on the "Download Address Book" option.
A pop-up window will appear. Check to see that it matches the picture below and click on the "OK" button.
As it is completing the update, this screen will appear.
Once it is finished, your Offline Address Book should be updated to match the Global Address Book.
Last updated: 03-07-2014
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