IT Services for New Students (on campus)

There are many Information Technology Services that new students receive and use.

This guide provides an overview of the services available and how to access them.

Account Information Getting Help

Initial ID Lookup

ID and Password Help

Contact TAC: TAC is open 24x7.  They can be reached via phone 24x7, and via chat, e-mail, or remote assistance during the business day.

Maintenance on major IT Systems is scheduled every other Thursday of every month from 10:00PM - 6:00AM.
Computer Support Services Repair Services

iConnect: Get your computer set up to work on the network at the start of school in the fall.

  • Schedule
  • iConnect FAQ
  • Registering devices (laptops, game consoles, tablets, smartphones, etc.). Up to 5 devices may be registered per Student ID.

Need a Computer?


Clicking the Antivirus link will take you to the list of approved antiviruses and where they can be downloaded.

Adobe, Microsoft Products



Student Technology Service maintains, trouble-shoots, and repairs student-owned computers. We currently offer a range of services to help keep your computer in good working order.

  • Installing operating systems (computer rebuild)
  • Software Installation
  • Spyware Removal
  • Virus/Trojan Removal
  • RAM (memory) Upgrade
  • Hardware Replacement
  • Operating System Upgrade

The fees for the above services will be charged to your student account, so you don't need to bring any form of payment with you, just your Student ID. For pricing information, please contact STS at (231)-591-2556.

STS is an authorized Dell warranty service center. Any hardware issues with Dell equipment under warranty can be handled by STS at no charge. Software and operating systems are not covered under Dell warranty.

STS Hours and Location

Security Frequently Used Applications


Ferris has several approved antivirus programs for both PC and Mac computers.




Telephone Services Other Links

Voice Mail

Ring Tones - Download

My Bill

Cable TV Lineup



Computer Labs  

Lab Hours and Locations

Software in FLITE