IT Services for New Students (on campus)

There are many Information Technology Services that new students receive and use.

This guide provides an overview of the services available and how to access them.

For a downloadable PDF of the Student's Guide to Technology click HERE. It gives an overview of important information that students should know.

ACCOUNT INFORMATION

Initial ID Lookup

ID and Password Help

GETTING HELP

Contact TAC: TAC is open 24 hours a day, 7 days a week via phone. They can be reached chat, e-mail, or remote assistance during the business day.

Maintenance on major IT Systems is scheduled every other Thursday of every month from 10 PM - 6 AM.

COMPUTER SUPPORT SERVICES

iConnect: Get your computer set up to work on the network at the start of school in the fall.

 

Need a Computer?

 

Software

Clicking the Antivirus link will take you to the list of approved antivirus software and where they can be downloaded.

 

Adobe Products

 

Microsoft Products

 

Internet/Networking

 

Printing

 

REPAIR SERVICES

Student Technology Service maintains, trouble-shoots, and repairs student-owned computers. We currently offer a range of services to help keep your computer in good working order.

  • Installing operating systems (computer rebuild)
  • Software Installation
  • Spyware Removal
  • Virus/Trojan Removal
  • RAM (memory) Upgrade
  • Hardware Replacement
  • Operating System Upgrade

The fees for the above services will be charged to your student account, so you do not need to bring any form of payment with you; just your Student ID. For pricing information, please contact STS at (231)-591-2556.

STS is an authorized Dell warranty service center. Any hardware issues with Dell equipment under warranty can be handled by STS at no charge. Software and operating systems are not covered under Dell warranty.

 

SECURITY

Antivirus 

Ferris has several approved antivirus programs for both PC and Mac computers.

 

FREQUENTLY USED APPLICATIONS

Email

Ferris Connect

MyFSU

 TELEPHONE SERVICES

Voice Mail

Ring Tones - Download

My Bill

 OTHER LINKS

Cable TV Lineup

FLITE

 COMPUTER LABS

Lab Hours and Locations

Software in FLITE