This guide provides an overview of the services available and how to access them.
| Account Information | Getting Help | |
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Employees may access their username and initial password via the ID Lookup page. Novell, MyFSU, and FerrisConnect all use the same password. Here is a video demonstrating how to reset that password. This website has instructions on resetting your password. |
TAC is your first point of contact for all IT-related services and questions. Maintenance is scheduled the first Thursday of every month from 10:00PM - 6:00AM. |
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| Telephone Services | ||
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Instructions for setting up your new voicemail and how to access it from off campus. Ringtones and Wallpaper for your cell phone - all with a Ferris theme. Cell Phones are available for certain employees. Or, you can get your personal cell phone linked up to Lotus Notes for a small fee. |
Lotus Notes is the campus-standard email client at Ferris State University. iNotes is the web version of the Lotus Notes client. |
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| Security | Training | |
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Strong passwords are essential to keeping your data private. Here are some tips for creating strong passwords. This software is installed to select Ferris State University owned laptops. This helps ensure security on your portable devices. This software is installed on select FSU owned laptops. This helps ensure security on the hard drive of the laptop. Here are some tips on how to keep your workstation secure when you are away from your desk. |
Look for online training in MyFSU-Help tab. Or you may find general information here. |
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| Policies | Related Links | |
| Computer Support Services | ||
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Want to buy software for your home computer? Free software is available on the Home CD link in MyFSU (Workplace Tab - Computer Network Services). Microsoft Office products are available via the online store Need a home computer? Visit Dell Online Store or Used Equipment Store Ehsarf - The Electronic Hardware/Software Acquisition Review Form is used to process employee technology requests through proper channels. |
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| Chat With a Specialist | |
| Online Support Form | |
| Remote Assistance |
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877.779.4822 231.591.4822 |
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Tac Hours |