Setting up your challenge questions

After you found out your Ferris Computing ID and initial, temporary password from this site:, you can then start the process to set up the new password reset tool.

The first step to set up the tool is to set up your challenge questions on the new site.  To do this, follow the instructions below:

When you go to the tool at, a pop-up box will appear for you to log in with your Ferris Computing ID and the initial, temporary password. Be sure to include the @student.local after the username.

 Popup Login Window

NOTE: You will need to type "@student.local" after your user name each time the password assistance system asks you for your user name.

Once you are logged in, the following screen will appear:

 Click Next

Click on "Next" to continue.

Type in your password again at this next screen:

 Login Again

Answer at least 3 of the questions on this screen and select "Next:"

 Challenge Questions

You are now done setting up your challenge questions:


The final step to set up the password reset tool is to now get rid of that temporary password.  Your new password will never expire, so make it a good one!

View the steps to reset your password