Resetting your Ferris ID password

Anytime you need to change your Ferris ID password, you may go to one of three places:

When you arrive at https://pwdhelp.ferris.edu, you will be prompted for your user id. Be sure to insert "@student.local" after your id.

Enter Username

 

 

After clicking "Next," you will be brought to a page to answer two of your challenge questions. You must answer both correctly to reset your password.

 

Challenge Questions

 

After clicking "Next" once again, you will now be allowed to choose a new password. Remember, this password must have at least 8 characters which contain an upper case, a lower case, and a numerical value.

New Password

Once you click "Next," you should receive the following page.

Success

 

If you have any problems changing your password or if you have not set up your challenge questions, feel free to call the TAC at 231-591-4822.