Anytime you need to change your Active Directory password you may go to one of three places:
When you arrive at https://pwdhelp.ferris.edu you will be prompted for your user id, be sure to insert "ferris_ad\" in front of your id or "@ferris.local" after your id:

After clicking "Next" you will be brought to a page to answer 2 of your challenge questions. You must answer both correctly to reset your password.:

After clicking "Next" once again you will now be allowed to choose a new password. Remember this password must have at least 8 characters which contain an upper case, lower case, and a numerical value.:

Once you click "Next" you should receive the following page:

If you have any problems changing your password, or if you have not set up your challenge questions feel free to call the TAC at 231-591-4822.
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877.779.4822 231.591.4822 |
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