Anytime you need to change your Active Directory password, you may go to one of three places:
When you arrive at https://pwdhelp.ferris.edu, you will be prompted for your user id. Be sure to insert "ferris_ad\" in front of your id or "@ferris.local" after your id.
After clicking "Next," you will be brought to a page to answer two of your challenge questions. You must answer both correctly to reset your password.
After clicking "Next" once again, you will now be allowed to choose a new password. Remember, this password must have at least 8 characters which contain an upper case, lower case, and a numerical value.
Once you click "Next," you should receive the following page.
If you have any problems changing your password or if you have not set up your challenge questions, feel free to call the TAC at 231-591-4822.