Java Version Help

To use all the features of Blackboard, for example, multiple file uploads and the collaboration tool, you will need to have Java installed. However, Java is known to have some security vulnerabilities. We recommend that you consider using one browser with Java enabled, just to visit those few sites that need it, and that you keep your primary browser with Java disabled.

Ferris State University currently recommends the use of Java Version 7 Update 71 (1.7_71) for Windows users, and Java 8 Update 25 (1.8_25) for Mac users, with our systems such as Kronos and Banner. When you install it, be sure to opt out of installing the "Ask" toolbar.

How to tell if you have a 32 or 64 bit operating system

For Windows Users

  • Note:  If you are having problems using some of the tools in FerrisConnect, you may have the 64-bit version installed. You may need to uninstall the 64 bit version and use the following 32-bit version.

For Mac Users

If you are getting Java errors:

1. Find out what version(s) of Java you have

2. Removing Incorrect Java Versions

3. How to Install the correct version of Java

To avoid problems in the future, you will want to disable the auto-update of Java:

FAQs for Kronos Users

Java Help Center - using Java FAQs - manufacturer's site

How to disable Java in each browser

Java Help for Mac users - Using Java FAQs - manufacturer's site


Installing correct Java Version

By downloading Java you acknowledge that you have read and accepted the terms of the end user license agreement

Download this suggested version of Java JRE 7 Update 71 for 32 bit OS on your computer.  Use this version even if you have a 64-bit OS. 

Click Here to download JRE 7 Update 71 for 32 bit OS

      1. Once you have downloaded the correct version of Java start by double clicking the file and selecting Yes at the User Account Control window.
      2. A loading screen will now appear. When this is finished you will see a screen similar to the one below.  Click Install unless you would like to change the default installation directory.


      1. When you have successfully installed Java you will be greeted by the following screen. Click Close.JavaInstall2

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Java Version Check

Instructions for Windows 7

      1. Open up the Control Panel via the Start Tab
        Java Ver Chk Win7 SS 1
      2. From the Control Panel, click on the Java icon.

Control Panel - Java Icon











Click on the Java Tab.  Then click on View...

Java Control Panel

















In this view, you should see the Java version that is running.

Java Version View













It is recommended that "1.7_71" is the only version installed.

NOTE: if there are multiple versions of Java installed AND 1.7_71 is listed, uncheck all of the boxes on the right except for the one belonging to 1.7_71.

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Removing Java Version

      1. Open up Control Panel via the Start Menu.
      2. Open up "Add/Remove Programs" on Windows XP or ">Programs and Features" on Windows Vista/7
      3. Scroll down the list and click Remove for any entries that start with Java that are not desired.
        Rem java ver ss 1

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x86 Java Auto Update

In order to avoid future issues it is best to disable the automatic update of Java.

      1. Open up Control Panel via the Start Menu.
      2. Select the Java Icon
      3. Click on the Update tab and uncheck the Check for Updates Automatically.
        x86 Java Auto Update SS 1
      4. Click Ok

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x64 Java Auto Update

In order to avoid future issues it is best to disable the automatic update of Java.

      1. Open Windows Explorer
      2. Browse to the drive where you install software.  In most cases this is the C:\
      3. Double Click the folder Program Files(x86)
      4. Double Click the folder Java
      5. Double Click the folder jre6
      6. Double Click the folder bin
      7. Right-click on javacpl.exe and select Run as Administrator.
      8. Click Yes that you want to allow the following program to make changes to your computer.
      9. Click the Update tab and uncheck Check for Updates Automatically.
        x64 Java Auto Update SS 1
      10. A warning screen may appear.  Click Never Check.
      11. Click Ok

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Last updated: 05-08-2015