Support Services

Does the school have multimedia labs you can use to work on projects? Is there help available?

The FLITE library provides multimedia labs. FLITE also provides technology assistance at the Oval information Desk for technology located in FLITE. For more information on multimedia labs and other computer labs on campus, visit the Computer Labs and Locations page.


Are library collections and resources—such as catalogs, research databases, special collections, course reserves, full-text electronic journals, books, and streaming media—available online and accessible off campus?

FLITE library subscribes to a large collection of academic e-journals published and distributed by Springer, a publisher of scientific, technical, and medical content. Electronic editions of most Springer books published from 2004-2008 can be found in FLITE's Online catalog. FLITE also publishes an online catalog that allows anyone to view their book and media collections, as well as see where in FLITE the item is located and if it is available for check-out.

Online and Off-campus accessibility - A MyFSU username and password is the ticket to access off-campus. This may be found either on Ferris' website or the MyFSU Library tab. For your listed items, the following may be a bit challenging:

Special collections - Resources in University Archives are not digitized.

Course reserves - An electronic reserve system is available. If the professor uses this feature, he/she will provide the password to students in the class. Some items are on the shelf for check-out on a limited basis.

Streaming media - Generally, the professor provides this. FLITE has a DVD collection, and users may check them out.

Anything that we do not have, we will be happy to work with user to obtain through MeLCat, the statewide system for Interlibrary Loan.

To find out more about FLITE, go to


What technology resources and help are available to students with special needs?

The Adaptive Technologies Lab has been developed in conjunction with the Disabilities Services Office specifically to aid students and other library users with disabilities.

Equipment in the lab is located on height adjustable tables. In addition to the standard software, the Adaptive Technologies Lab includes assistive software and equipment and 21 inch monitors.

Equipment includes:

  • Braille workstation
  • Talking scientific calculator
  • Jaws for Windows
  • Dragon Naturally Speaking
  • Kurzweil 3000
  • Other assistive software


The Adaptive Technologies Lab is located on the 1st floor of FLITE. For access to the lab, please contact Access Services.

In Addition, there is also a text based version of the website available to those with disabilities at


Can the library deliver documents to you electronically, either via e-mail, file transfer, or through Web posting? Is there a cost associated with that service?

It's possible, for example, for library users to e-mail full-text journal articles or online book chapters to their accounts. This is a self-service feature available through most subscription database sites. There is no separate charge. It's a service available to all currently enrolled Ferris students or employed faculty/staff.


What kind of help does the library provide for research assistance and when is the help available?

See FLITE's Research Assistance website. Note: Concerning e-mail reference, we respond as soon as we can follow receipt of message, and give the person a time estimate if the question requires in-depth research. Otherwise, we answer or refer on the spot. Weekends and breaks may take longer.

Students will also find reference/research librarians in Blackboard, if the course professor has invited them.

Class Help pages are another possibility. For these pages, librarians partner with course professors to develop these pages for a specific course.

Research Consultations will be another service offered this fall. In this opportunity, the reference/research librarian will work with a student or small group of students on an appointment basis. When the appointment is made, the requester will complete a brief form in which they state what they are researching and what sources they have already consulted. This information will enable the librarian to prepare, which should give the requester a better strategy for identifying desired information sources. The consultations will be confidential.

For detailed research, e-mail reference or Research Consultations may be better than either chat or phone. We, however, are happy to work with users any way they prefer.

Online and Off-campus accessibility - A MyFSU username and password is the ticket to access off-campus. We may be found either on Ferris's website or the MyFSU Library tab.


Last updated: 12-02-2016