Technical Support Task Force 2005
#3 - Technical Support - learning centered, working together
  • What are the strengths and weaknesses of current efforts for technology support for faculty and staff?
  • How do we expand on the idea of the technical assistance center and create a virtual help desk and virtual knowledge bank?
  • How can the University meet emergent needs for Banner instruction?
  • How can the University support increased instructional use of technology both on-line and in the classroom?
  • How can talented students effectively supplement the support work of campus professionals?
Task Force Charge
  • Benchmark best practice
  • Identify internal resources and unique strengths
  • Consider diversity implications
  • Recommend strategic initiatives
  • Identify multiple small wins
  • Recommendations should be challenging, but achievable
  • Consider how we work together to achieve this
  • Report in 60 days