Robert is employed as a part-time Computer technician in team SLS. He Started in July 2012. He has gained knowledge and training in such areas as Telephone Doctor Customer Service Training, Knock Your Socks Off customer service program, HEAT, Alert Monitor, Novell, ConsoleOne, AD, Lotus Notes, Java, Ghosting, TechNet, DropBox, Google Docs, Microsoft Office, GroupWise Messenger, and FDE/MDE.

• Dell certified for Warranty Part Replacement. 
• Education:
  • Bachelor’s Degree - Information Technology / Information System Security
  • University of Phoenix Grand Rapids, MI
  • Attending for CompTIA A+, Network+, and Security+ Certifications
  • New Horizons Computer Learning Center Grand Rapids MI