College/Unit: Information Services & Technology
2005 - 2006 Planning
Reporting Units:
- Academic Technology Services
- Applications Group
- Student & Administrative Technology Services
- Technical Services
- Technology Assistance Center
- Telecommunications
Significant Areas of Success:
- Reorganized end user desktop support
- Leadership role in supporting Banner
- Consistent user Id authentication for all systems at FSU
- MyFSU for campus-wide communications
- Consistent communications for all computer technicians
- Software planning process for computer labs and classrooms
- Perfigo authentication system on student networks
- Survey of student satisfaction with IT service
- New internet & TV services
- Residence Hall network upgrades
- Implemented new internet firewall
- New server architectures for Banner and Auxiliary systems
Ongoing/Proposed Significant Activities:
- IT support for Banner and Auxiliary systems
- Leadership role in PC replacement strategy
- Leadership role recommending campus wireless strategy
- IT Disaster Recovery Planning
- Single sign on for strategic applications via MyFSU
- Keep Banner Application moving forward and on time
- Consistent computer access across all academic areas
- Support Microsoft Campus Agreement
- Consolidate Residence Hall labs
- Student computer support calls handled by TAC
- Remote desktop management for problem resolution
- Consolidate telephone service for FSU/GR and Kendall
- Support for 24x5 computer operations services
- Additional firewall services
- Network infrastructure improvements
